Call the right emergency number first
For an immediate police emergency such as crime or threats, dial 112 in Korea. For fire, rescue or medical emergencies, dial 119. Do not delay an emergency call by contacting a tourist hotline first. Move to safety where possible and tell the operator your location.
If you cannot speak Korean
Say 'English please' or 'Interpreter please' after the call connects. For Japanese assistance, say 'Japanese interpreter please.' Seoul City's official foreign-visitor guide describes interpretation assistance for 119 and police calls. However, it cannot guarantee immediate interpreter access in every language or location.
Give a precise location
Read the Korean street address from a map, a building name, nearby station or an entrance number. Tell the operator what happened and how many people are affected. If someone is injured, briefly describe consciousness and breathing if you can. Follow the emergency operator's instructions.
What is 1330?
The 1330 Korea Travel Helpline provides multilingual travel information and interpretation, including assistance connecting to relevant agencies. It is useful for non-emergency travel difficulties, but is NOT a replacement for calling 112 or 119 in immediate danger. In Korea dial 1330; the KTO information lists +82-2-1330 from overseas. Language-specific availability may vary; check the official page.
Save these numbers
112 — Police emergency. 119 — Fire, ambulance and rescue. 1330 — Tourism enquiries and language support. Use 112 or 119 immediately when safety or urgent medical care is at stake.