KTO's downtown refund steps call for a passport, refund voucher and credit card at a refund desk or kiosk. Even if money is refunded before departure, the traveler must obtain customs export verification with the purchased goods, voucher and passport when leaving Korea. Keep eligible goods accessible until customs checks are complete.
Practical information for international visitors to avoid missed refunds and incorrect expectations.
KTO's downtown refund steps call for a passport, refund voucher and credit card at a refund desk or kiosk. Even if money is refunded before departure, the traveler must obtain customs export verification with the purchased goods, voucher and passport when leaving Korea. Keep eligible goods accessible until customs checks are complete.
Refund rules and available providers can change. Recheck the official KTO guidance and the participating shop or hotel before purchase.
The specific rule described here is stated in KTO's comprehensive tax refund guidance.
Live shop participation, refunds for a specific item, and current payment options have not been independently checked.
