KTO describes airport refunds as a sequence: purchase qualifying goods and obtain a refund voucher, present goods and voucher to customs for export confirmation, then collect the refund at an airport counter or kiosk. Customs and payment locations can be separate. Leave time for baggage, security and the relevant airport's operating hours.
Practical information for international visitors to avoid missed refunds and incorrect expectations.
KTO describes airport refunds as a sequence: purchase qualifying goods and obtain a refund voucher, present goods and voucher to customs for export confirmation, then collect the refund at an airport counter or kiosk. Customs and payment locations can be separate. Leave time for baggage, security and the relevant airport's operating hours.
Refund rules and available providers can change. Recheck the official KTO guidance and the participating shop or hotel before purchase.
The specific rule described here is stated in KTO's comprehensive tax refund guidance.
Live shop participation, refunds for a specific item, and current payment options have not been independently checked.
