SR has a separate reimbursement scheme for onward transport after severe late-night delays, in addition to ordinary train delay compensation. The published conditions cover passengers whose train was delayed by at least two hours, arrived after 23:00, and left them unable to use public transport. Eligible actual transport expenses are capped at the amount paid for the affected SRT ticket. Applicants submit the ticket and transport receipts through the operator's online claim channel. Natural-disaster delays and passengers who used replacement transport supplied by SR are excluded. Keep proof of payment and do not assume that all taxi costs above the fare will be reimbursed.
Stories
- First published
- Oct 18, 2026
SRT late-night delay: when onward transport costs may be covered
A separate scheme applies when a 2-hour delay causes arrival after 23:00 and loss of public transport.
Check the operator's current rules before travelling to avoid problems.
Before deciding to visit
The article changed after this brief was checked; reconfirm the details.
01
What we're seeing
This expense reimbursement is distinct from percentage-based delay compensation.
02
What we still don't know
Eligibility depends on the actual delay, cause and lack of public transport; a claim outcome is not guaranteed.