SRT tickets are sold on SR's website, the SRT app, ticket machines and at stations. SR says normal sales begin at 07:00 one month before departure. Website sales end 20 minutes before departure, while app purchases remain available until departure. Before your train leaves its origin station, you can normally refund online. After departure, refunds generally require a station counter, except that tickets bought in the SRT app may be refunded in the app for up to 10 minutes after departure. No refund is possible after the train's scheduled arrival at its destination, and cancellation fees may apply. Holiday sale periods and special products can have separate conditions; check the booking screen.