## The three numbers to remember - **112:** police emergencies and threats to safety or property. - **119:** fire, rescue and medical emergencies/ambulance. - **1330:** Korea Travel Helpline for travel information, interpretation and tourist complaints; it is not a substitute for emergency dispatch. If someone is in immediate danger, call 112 or 119 first rather than trying to solve the language problem through a tourism service. ## If you do not speak Korean VISITKOREA’s disaster-safety guidance says callers to 112 or 119 can ask for English or an interpreter. Give your location as clearly as possible using a nearby building name, road address or smartphone GPS. ## What 1330 is useful for 1330 provides travel information, multilingual assistance and tourist complaint support by phone and online chat. It is useful when the situation is not life-threatening but you need help understanding a transport issue, communicating with a tourism business or reporting a travel-service problem. ## Other useful numbers - **1345:** immigration and visa-related help. - **02-120 / +82-2-731-2120:** Seoul’s Dasan Call Center; foreign-language support is available during published service hours. - **1339:** infectious-disease and health-information support is listed by VISITKOREA; for an acute medical emergency use 119. ## If you need medical care Many large Korean hospitals operate international health-care centers or interpretation support. For severe symptoms or an emergency, call 119. For a non-emergency clinic or pharmacy question, 1330 can help with travel interpretation and local guidance, but it does not replace medical advice. ## If you lose something or are a victim of crime For theft, assault or immediate police assistance, call 112. Keep a copy of your passport details, travel insurance information and important card-blocking numbers somewhere separate from the originals. ## A useful emergency routine 1. Get to a safe place if possible. 2. Call 112 or 119 for immediate danger. 3. State or show your location. 4. Ask for an interpreter if needed. 5. After the urgent situation is controlled, use 1330, your embassy/consulate, insurer or hotel for follow-up assistance. ## Do not wait for perfect translation In a serious emergency, the priority is to make contact and communicate location and type of danger. A short phrase such as “English please” or “Interpreter please,” combined with GPS location, is more useful than delaying the call while searching for a perfect translated sentence.
- First published
- Oct 3, 2026
- Editorial review
- Oct 3, 2026
Emergency help in Korea: 112, 119 and 1330 do different jobs
For urgent danger call emergency services first. For travel interpretation, complaints and non-emergency help, 1330 is the better starting point.
International visitors increasingly rely on multilingual helplines and app-based support, but travelers often confuse emergency numbers with tourist-information services. The distinction should be explicit in the Travel Information hub.
Before deciding to visit
- Dates / opening window
- Not separately verified
The guide covers emergency and traveler-help services rather than one attraction window; use the current operator/agency guidance when service availability matters.
- Location
- Not applicable
The emergency numbers and travel helpline guidance apply nationally rather than to one physical location.
- Getting there / returning
- Checked against sources
For urgent help, current visitor guidance distinguishes 112 for police and 119 for fire/ambulance; 1330 is a traveler-information and interpretation channel rather than an emergency dispatch number.
Practical facts checked: Oct 3, 2026 - Booking / entry conditions
- Not applicable
Emergency numbers do not require booking; 1330 is a help/information service rather than a reservation product.
- Price / extra fees
- Not separately verified
This guide does not independently certify telecom, roaming or downstream medical/transport charges.
- On-site language support
- Checked against sources
Current visitor guidance supports interpreter or multilingual traveler-help pathways: 112/119 guidance includes interpretation support, and 1330 provides multilingual travel information and interpretation.
Practical facts checked: Oct 3, 2026 - Overseas booking / payment
- Checked against sources
The cited visitor resources are explicitly designed for international travelers and explain how foreign visitors can reach police, fire/ambulance and the 1330 travel helpline.
Practical facts checked: Oct 3, 2026 - Accessibility
- Not separately verified
Accessibility of individual police stations, hospitals, shelters or local support facilities is location-specific and is not established by this nationwide guide.
What we're seeing
For visitors, the biggest safety mistake is treating every problem as a translation problem. Emergency dispatch and tourist assistance are separate systems, and the first call should match the urgency.
What we still don't know
Language availability, call-center operating hours and medical-facility services can change. This guide is not medical or legal advice and cannot guarantee interpreter availability in every emergency call.
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