Who can use it?

The official Disability Travel Assistance Centre is for departing passengers at Terminal 1 who hold a disability welfare card. Do not assume the same service is available at T2.

Listed support

  • Airport and flight information
  • Self-check-in help (hold baggage still requires the airline counter)
  • Manual wheelchair loans
  • Electric-cart transfer between the centre and airline check-in counter
  • Electric wheelchair charging facility

How to arrange support

  1. Book no later than three hours before scheduled departure, as recommended. The airport describes services as reservation-based.
  2. Bring your disability welfare card.
  3. Visit the centre in the middle of Terminal 1 Level 3 and show supporting documentation.
  4. Request the appropriate check-in or transport assistance. Airline baggage handling and security procedures remain separate.

Contact: 032-741-2082, telephone hours 07:00–19:00.

This is not the wheelchair-lift transfer between the long-term car park and terminal. Confirm individual assistance availability while booking.