Identify where you lost it
- For property lost in airport terminals, public transport-centre areas or car parks, contact the airport lost-property office.
- For items left on an aircraft, airport bus or AREX train, contact that carrier instead.
- Search the police's official lost-and-found registry. Some items not entered there need email enquiries.
Office hours and locations
Terminal 1: Basement 1, 07:00–21:30 every day; 032-741-3110/3114, [email protected].
Terminal 2: public Level 2, central Government Comprehensive Administration Centre, 07:00–21:30 daily; 032-741-8988/8989, [email protected].
Passports and devices
- Foreign passports: held one month after discovery, then sent to the relevant embassy.
- Korean passports: transferred to the Foreign Ministry passport office the day after discovery.
- Phones, tablets and smartwatches: held one month then transferred to the Mobile Phone Recovery Centre (1566-4300).
Prepare the loss date, location and item description and check the office's pickup/identity requirements. Airline checked-baggage delays and damage follow the airline's separate claim process.